At Global Survey, we have a dedicated team of hard-core qualitative research professionals.
Gain invaluable insights from our global team, who will diligently research the opinions and motivations of consumers, industries, employees, businesses, and more.
What is qualitative research?
Qualitative research uses non-numerical data collection methods to gauge and understand an interviewee’s thought processes and behaviours.
How is it used in our market research strategies?
From in-depth surveys to focus group discussions (FGDs), face-to-face interviews, ethnographic studies, and much more, qualitative research can help measure people’s opinions and motivations.
The services we offer are focused on (but in no way limited to) the skilled and professional qualitative data collection approaches below.
Gauging someone’s detailed beliefs, opinions, and attitudes works best when they’re relaxed and at total ease.
We carry out IDIs that encourage our participants to truly open up by providing a comfortable environment with an experienced and approachable interviewer.
Participants can’t give a simple yes or no answer
Questions are specifically designed to be probing to ensure the interviewer gets an honest and in-depth response.
Interviewers take intricate notes and use visual and verbal recordings to collect data
Whether via the web, face-to-face, or over the telephone, the data we collect is intensely analysed to ensure we generate invaluable and candid insights.
Global Survey is one of the foremost firms offering consummate focus group discussions as a qualitative market research solution.
Focus group discussions enable researchers to garner invaluable insights about the perceptions and attitudes of participants towards any given topic, product, scenario, industry, or brand.
We use multi-faceted qualitative recruitment methods
Highly skilled moderators conduct in-depth interviews with groups of carefully selected individuals partaking in the FGD at our modern facilities.
Taking thorough observations and making candid insights from a controlled and comfortable environment
Our moderators deliver meticulously detailed feedback on the attitudes and behaviours of the participants towards the discussion within the group.
Is the customer experience at the heart of your business and essential to your success?
Mystery shopping will help set the benchmark by which you measure you standards. We use a multitude of mystery shopping methods at Global Survey that both highlight and create insightful and rewarding opportunities for our clients.
Putting your services through their paces
with mystery shopping is a power move in performance management.
Hidden preferences and needs
Sometimes it is only possible to understand them if we make contextual observations of behaviours and preferences over time.
At Global Survey, we take our time to understand the cultural and behavioural dynamics of our ethnographic study participants.
Our ethnographic researchers observe targeted users and everyday consumers over long periods of time.
They use their patience and skill to discover unseen patterns and cultural and behavioural dynamics in a contextually driven space.
By gathering detailed field notes, audio recordings, and transcripts
over time, our ethnographic researchers can skilfully provide highly contextual information. This, in turn, helps our clients to better understand their demographic’s shared behaviours, patterns,
attitudes, and beliefs.
We believe in providing a comfortable space for our clients and employees to accomplish and exceed their qualitative market research goals.
The plethora of research services, methodologies, data collection styles, and research analyses we provide create a one-stop-shop for market research project strategies and management.
At Global Survey, our facilities ‘literally’ cater to your every need in a pleasantly people-centric environment.
Our facilities deliver high-speed connectivity and are equipped with leading-edge digital technology, client lounges, and purpose-built amenities for conducting in-depth interviews and FGDs.
From purchasing behaviours to brand and product loyalty, group dynamics and behaviours come in all shapes and sizes.
To take a more refined approach to our qualitative market research solutions, we conduct in-depth surveys of 2 (dyads) or 3 (triads) participants.
Discover what makes your loyal users and consumers tick
This useful qualitative research tool allows you to compare and analyse the opinions of two participants who either know each or have shared behaviours and interests
Understand what influences your customers’ purchasing behaviours
Through triangulating the opinions of participants who may or may not know each other, we can identify weaknesses in product placement and marketing plans. In turn, this empowers our clients to make actionable and profitable marketing solutions.